Monday, August 6, 2007

Users: plus ca change...

From ComputerWorld's Shark Tank: "Why we love users":

"NetWare admin pilot fish receives a trouble ticket from the help desk and now can't decide whether to be more irritated at the foolish user or at the clueless help desk worker who didn't spot a phishing expedition. The problem: 'User reports that she received an e-mail at home stating that she had tried to log in with an incorrect password too many times to a banking system that she wasn't even a client of, and so that banking account ID had been locked. Could this be why she had trouble logging into her NetWare account at work this morning?' "

Users haven't changed in 20 years!


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